About us...
Our Values: York's Classic Bike Shop
"The exuberant, real-cycling shop" Rob Ainsley
We want to convert the world to cycling - whatever style you wish.
We say classic bike shop not because we specialise in 'classic' bikes (though we sell plenty of these); but because we are committed to the 'broad church' of cycling. In an age of specialisation we still value the diversity of our staff's cycling experience and feel that this should inform the kind of products and advice that we offer. We all ride lots of different bikes, so you won't find any narrow elitism in this shop and we have no time for the artificial boundaries between so-called 'cycling tribes.'
At Cycle Heaven there's something for everyone - for the real 'bikies' among us, who might only want to buy the frame and do the build themselves; to the everyday rider who cares nothing about the components - as long as it's fully equipped, works and comes in red. We want to convert the world to cycling - whatever style you wish. There's room for everyone in Cycle Heaven.
We have two shops - more on each here: Bishy Rd and York Station
Our Service Standards
- A Broad Church. Because we offer such a broad range of different types of bike, we'll make no assumptions about your needs. You tell us.
- The Straight Stuff. We'll always give you our honest opinion - what it's good for and what it's not!
- No Quibbles Guarantee. If you are not happy with the bike we sold you then we'll change it -just get back to us promptly.
- One Year's Free Servicing. In addition to the manufacturer's warranties you will get a year's free labour on all our bikes.
- Ride before you buy. Please... we insist!
If you have any suggestions, complaints or gripes, that you feel are not being satisfactorily handled, you can ask for one of the partners: Piers Maffett or Andy Shrimpton.
