We want to convert the world to cycling - whatever style you wish.
"The exuberant, real-cycling shop" Rob Ainsley
We are committed to a diverse culture of cycling. We value the depth and breadth of our staff's cycling experience and feel that this should inform the kind of products and advice that we offer. We all ride lots of different bikes, so we have no time for the artificial boundaries between cycling types or 'tribes.'
At Cycle Heaven there's something for everyone: for the real 'bikies' among us, who might only want to buy the bike frame and do the build themselves; to the everyday rider who cares nothing about the components - as long as it' works and comes in red. We want to convert the world to cycling - whatever style you wish. There's room for everyone in Cycle Heaven.
Established in 1993, we’re friendly, approachable, very experienced and highly professional. We want you to cycle away on your perfect bike and we’ll offer sound, down to earth advice to make sure that happens - whether you want to spend £300 or £3000. Our new store is now the biggest bike shop in North Yorkshire so we can offer a range like no other! We also give away an unbeatable one year's free servicing on all our new bikes. We care passionately about our business, our community and the future of cycling. We are not a here-today-gone-tomorrow corporate, but an independent retailer - run by people who live and work here, so if you have any problems you can speak to the owners. We'll give you the straight stuff. That's a promise.
Our Service Standards
A Broad Church. Because we offer such a broad range of different types of bike, we'll make no assumptions about your needs. You tell us.
The Straight Stuff. We'll always give you our honest opinion - what it's good for and what it's not!
- No Quibbles Guarantee. If you are not happy with the bike we sold you, then we'll change it - if you get back to us within a reasonable time.
- One Year's Free Servicing. In addition to the manufacturer's warranties you will get a year's free labour on all our bikes.
- Ride before you buy. Please... we insist!
The Buck Stops Here
If you have any suggestions, complaints, or gripes, that you feel are not being satisfactorily handled, you can ask for one of the partners: Piers Maffett or Andy Shrimpton.