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Cycle Heaven of York

31 Hospital Fields Road,
York YO10 4FS

01904 636578 / 651870
info@cycle-heaven.co.uk

Massive range of road bikes, cross bikes, city/commuter bikes, touring bikes and kids bikes, workshop, bike fitting suite and Cafe 68.

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Open 7 days a week
HFR WORKSHOP OPENS AT
8AM WEEKDAYS for repair
drop offs.

Norm
al retail opening times:

Monday 0900 - 1800
Tuesday 0900 - 1800
Wednesday 0900 - 1800
Thursday 0900 - 1800
Friday 0900 - 1800
Saturday 0900 - 1800
Sunday 1100 - 1700

WORKSHOP OPENS AT 8AM  weekdays to take in cycle repairs

For HFR Cafe opening hours see here

Open seven days a week throughout the year (with longer weekend hours May-September)

HOLIDAY OPENING TIMES
Closed on all bank holiday Mondays.
Open on Good Friday.
Closed also on New Year's Day, Christmas Day and Boxing Day.

 

Useful Info

A few useful things you may need...

Brompton

You can create your B-Spoke Brompton here

Cannondale Helmet Crash Replacement

 

The Cannondale helmet crash replacement programme is designed to subsidise the cost of buying a replacement when a Cannondale helmet has been damaged in a crash. The Cannondale Helmet Crash Replacement Programme is available to customers that are resident in the United Kingdom and purchased their helmet from a UK Cannondale dealer. A helmet that has been involved in an accident can be replaced at a reduced price if it is no more than 2 years old. The replacement helmet will be the same size and model as the original or the nearest current equivalent if the original model is no longer available. When the same colour helmet is no longer available, the customer will be sent an alternative colour from the current Cannondale helmet range.

The customer must initially contact the CSG UK Warranty & Technical department to obtain a returns number, and then send in the following:

• Customers full name, address and daytime phone number.
• Information about the Crash / Accident.
• Proof of purchase for the original helmet.
• The damaged helmet.

These should be sent by the customer directly to:
CSG UK, Warranty Dept, Vantage Way, The Fulcrum, Poole, Dorset, BH12 4NU.

CSG UK will then call the customer to take Debit/Credit card payment as below.

Upon approval and payment, CSG UK will dispatch the replacement helmet directly to the customer viaFed Ex.

Axa Frame Locks

 

Most Gazelles are equipped with a frame lock, which immobilises the rear wheel at the flick of a lever. This feature means that an opportunist thief will have to carry your pride and joy away - no mean feat with a Dutch bike! If you use it in conjunction with a good D-lock, you will have great security.

Your frame lock always comes with 2 keys bearing the same serial number defining the key design.  This is essential to obtain copies of your key. You should keep a note of the serial number of your keys in the event of loss. If you are stuck, we should be able to help out as we keep a note of your key number on your account.

Obtaining key copies is a straightforward and secure transaction between you and Axa in Holland.  Here's how:

Go to the Axa online key ordering service.

·         Enter your key number.

·         Choose the lock type and the number of copies you would like.  There is a guide available here, or we can help.

·         Input your personal details, address and contact details.

·         Check everything is how you want it.

·         Pay!

You will receive an email confirmation with an order number.  It's worth keeping hold of the order number, should something go awry.  You should receive your new key(s) within a few days. 

 

 

 

Cycle Heaven at the Station,
York Railway Station,
York, YO24 1AY

01904 622701
cycleheaven@yorkstation.co.uk

Folding Bike Specialists
Also... commuter and town bikes, cycle repair, general bike parts and  accessories and cycle hire.
More about this shop...

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Normal opening times:

Monday 0830 - 1730
Tuesday 0830 - 1730
Wednesday 0830 - 1730
Thursday 0830 - 1730
Friday 0830 - 1730
Saturday 0900 - 1700
Sunday 1100 - 1600

*Closed on Sundays during the off season - Sept - April.

Holiday opening times:
Open on Good Friday. Closed on all bank holiday Mondays, New Year's Day, Easter Sunday, Christmas Day and Boxing Day.