COVID-19

COVID-19 Updates

BIKE AVAILABILITY
Please note that due to the current crisis, supplies of new bikes have been seriously disrupted such that we cannot guarantee availaibility of all the bikes displayed on this site. As a large store, we are expecting large numbers of deliveries this year, but many are likely to be pre-sold before they arrive. If you are considering purchasing a new bike, we strongly advise you to pay us a visit to discuss your needs and if necessary, making a pre-order to ensure delivery. 

OPENING HOURS:

  • Our main store Cycle Heaven of York on Hospital Fields Road is open 7 days a week: 
    Mon-Sat - 8.30am-5.30pm and Sundays - 10am-4.30pm FOR ALL BIKE SALES as well as repairs and accessories.
  • Cycle Heaven at the Angel is currently open 6 days a week:
    Mon-Sat - 9.30am-5.30pm for repairs and accessories.

     
  • Cycle Heaven at the Station is open 5 days a week
    Tues-Sat - 8.30am-5.30pm for repairs and accessories.
     
  • Our CAFE at our Hospital Fields Road store is open for takeaways only. Please see cafe page for opening times.

PLEASE FOLLOW OUR COVID PROTOCOLS AS OUTLINED BELOW

  • All our staff are regularly tested for Covid-19.
  • We have always prided ourselves on our personalised face-to-face business model, but if you are concerned about coming into our shops and conducting unnecessary transactions, we are happy to carry them out remotely, as you wish. Please note that you can pay by phone and we now offer a deivery service using our own vehicles. Phone us on 01904 636578 for more information.

COVID PROTOCOLS AT CYCLE HEAVEN

  • PLEASE LOCK YOUR BIKES OUTSIDE. WE ARE SORRY, BUT INDOOR CYCLE PARKING IS CURRENTLY SUSPENDED.
  • Please observe 2m social distancing in our large and spacious main store. 
  • Please observe capacity limits at our smaller ststion and Bishy Road workshops.
  • Masks are not mandatory, but we'd appreciate the courtesy :-)