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Our Click & Collect Service offers all the benefits of shopping online combined with the specialist personal retail experience you get in our stores.
Simply order your items, select Click & Collect and then collect your item from us at a time that's convenient for you. Best of all the service is completely FREE!
Use our website to browse our catalogue of products with stock availability. When you find the item you want, simply add it to your basket.
Select Click & Collect as your delivery method in the check out.
For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.
We will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike, we will contact you once you have placed your order to arrange a collection time.
Please bring with you your confirmation e-mail and a photo proof of ID (i.e. driving licence).
We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact us and we will happily extend this time.
Please contact the store in advance, and we will do our best to accommodate any changes relating to collection.
If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction.
Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.
