Other shops ship, we deliver.

We offer a premium delivery service, in person, using our own vehicles, to the wider York region. It is an extension of our in-store service and very, very different from that offered by large online bike retailers...

What we offer:

  • Your bike will arrive in pristine condition, fully assembled and ready to ride - built by our technicians, in our workshops.
  • It will be delivered by our trained staff, in our vehicles, at a mutually agreed time.
  • Any accessories that you order will be pre-fitted.
  • Our colleague will be on hand to make final adjustments and answer any questions.  
  • Your bike comes with 12 months free servicing from Cycle Heaven, in addition to the manufacturer's guarantee.
  • Your bike also comes with 2 weeks free insurance, a promotion from our partner Assetsure.

What you WON'T get:

  • A half-assembled, bike in a battered box.
  • Damage in transit.
  • A bike that's not ready to ride.
  • Orders delivered by a third party courier firm, in split deliveries.
  • Random delivery times to suit the courier's convenience.
  • Minimal guarantees.

How do I order?
You can order in-store, by phone, email or through our e-commerce website. For orders out-of-store, we may ask you to use the online facility on our website for security purposes. Please note that we will only deliver to the registered cardholder's address.

What is the cost of delivery?
Delivery charges will depend on your postcode and vary from £10 to £50. To find this out, ask in-store, call us (01904 636578 / 651870), or email us on info@cycle-heaven.co.uk with your postcode for a quote. Delivery is free for all orders over £5,000 and for e-bikes to 'local' postcodes. See below for a full list of the postcodes to which we deliver. If you live just outside these areas, give us a call and we should be able to offer you a price. 

Where do you deliver to?
We deliver to the postcodes listed below - classed as 'local' or to the 'Greater York' area. Please note that although we will consider delivery just beyond our area for a price, we cannot deliver to outside the region (e.g. London), and will not ship bikes using third parties.  

'Local' postcodes
York: YO1, YO7, YO8, YO10, YO17, YO19, YO23, YO24, YO25, YO26, YO30, YO31, YO32, YO41, YO42, YO43, YO51, YO60, YO61, YO90, LS14, LS15, LS17, LS17, LS22. Leeds: LS23, LS24, LS25, LS25, LS88, LS88. 

'Greater York' postcodes
York: YO11, YO12, YO13, YO14, YO15, YO16, YO18, YO21, YO22, YO62.
Darlington: DL6, DL7.
Doncaster: DN2, DN3, DN4, DN5, DN6, DN7, DN8, DN14.
Harrogate: HG1, HG2, HG3, HG4, HG5.
Hull: HU1, HU2, HU3, HU4, HU5, HU6, HU7, HU8, HU9, HU10, HU13, HU14, HU15, HU16, HU17.
Leeds: LS5, LS6, LS10, LS11, LS12, LS13, LS16, LS18, LS19, LS20, LS21, LS26, LS27, LS28,LS29, LS98.
Wakefield:  WF1, WF2, WF3, WF4, WF6, WF7, WF8, WF10, WF11.