Delivery

Other shops ship, we deliver.

We offer a premium delivery service, in person, using our own vehicles, to the wider York region. It is an extension of our in-store service and very, very different from that offered by large online bike retailers...

What we offer:

Your bike will arrive in pristine condition, fully assembled and ready to ride - built by our technicians, in our workshops.
It will be delivered by our trained staff, in our vehicles, at a mutually agreed time.
Any accessories that you order will be pre-fitted.
Our colleague will be on hand to make final adjustments and answer any questions.
Your bike comes with 12 months free servicing from Cycle Heaven, in addition to the manufacturer's guarantee.
Your bike also comes with 2 weeks free insurance, a promotion from our partner Assetsure.

What you WON'T get:

A half-assembled, bike in a battered box.
Damage in transit.
A bike that's not ready to ride.
Orders delivered by a third party courier firm, in split deliveries.
Random delivery times to suit the courier's convenience.
Minimal guarantees.

How do I order?
You can order in-store, by phone, or by email. Please note that we will only deliver to the registered credit card cardholder's address.

What is the cost of delivery?
Delivery charges will depend on your postcode and vary from £10 to £60. To find this out, ask in-store, call us (01904 636578 / 651870), or email us on info@cycle-heaven.co.uk with your postcode for a quote. Delivery is free for all orders over £5,000 and for e-bikes to 'local' postcodes. See below for a full list of the postcodes to which we deliver. If you live just outside these areas, give us a call and we should be able to offer you a price.

Where we you deliver to?
We deliver to the postcodes listed below - classed as 'local' or to the 'wider region'. Please note that although we will consider delivery just beyond our area for a price, we cannot deliver to way beyond our region (e.g. London), and will not take responsibility for shipping bikes using third parties. You are however, free to organise you own shipping for long distance deliveries - see below.

'Local' postcodes
York: YO1, YO7, YO8, YO10, YO17, YO19, YO23, YO24, YO25, YO26, YO30, YO31, YO32, YO41, YO42, YO43, YO51, YO60, YO61, YO90.
Leeds: LS8, LS9, LS14, LS15, LS17, LS22 LS24, LS25, LS88.

'Wider region' postcodes
York: YO11, YO12, YO13, YO14, YO15, YO16, YO18, YO21, YO22, YO62.
Darlington: DL1, DL2, DL3, DL6, DL7, DL9, DL10.
Doncaster: DN2, DN3, DN4, DN5, DN6, DN7, DN8, DN14.
Harrogate: HG1, HG2, HG3, HG4, HG5.
Hull: All HU postcodes.
Huddersfield: All Huddersfield postcodes.
Halifax: All Halifax postcodes.
Leeds: LS1,LS2, LS3, LS4, LS5, LS6, LS10, LS11, LS12, LS13, LS16, LS18, LS19, LS20, LS21, LS26, LS27, LS28,LS29, LS98.
Sheffield: All Sheffield postcodes, except S32, S33, S45.
Wakefield: All Wakefield postcodes.

Beyond our Region
If you require delivery to a location way beyond our region, contact DAW Logistics Ltd of Full Sutton, York, who offer a nationwide personalised point-to-point service similar to our own - Tel: 01759 372132. You would need to contract separately with them, but we will be happy to liase with them regarding collection from ourselves.